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Customer Reviews

FAQs

How longs does it take to receive my product?

It takes about 2-3 business days for our product to be produced and sent out. Once shipped, generally It will be delivered in 6-10 business days. Please note that during the peak season, our production time may vary.

Where do you ship from?

We have different warehouses based on inventory. Usually, we ship from California, USA.

How will I know my order has shipped?

You will receive a shipping confirmation email once your order is ready to ship. Once you have received this email please allow 24-48 hours for your tracking number to update.

How much is shipping?

Standard shipping would charge $6.99 for orders under $59.99. Free Shipping over $59.99 Worldwide.

Can I change the information of my order?

Please contact us via email within 24 hours of placing the order. Email: cs@lorajewel.com If the package has been sent, the address cannot be changed.