To our valued customers,
We would like to reach out to you directly and share with you the steps we are taking in light of the current Coronavirus (COVID-19).
We are committed to the heath and safety of our staff and community. In order to play our part in reducing the spread of COVID-19 and keep our employees and their families safe, we have temporarily reduced our order capacity as our staff work home. All your order will delay 3-5 days considering the virus.
The health and safety of our customers and employees is paramount to everything we do. As such, all of our offices and factories are being cleaned and disinfected on a regular basis. All employees are adhering to CDC recommended handwashing and hygienic practices. We are closely monitoring this developing situation and making adjustments as necessary to ensure a sterile and safe work environment.
To ensure YOUR safety, every single piece of jewelry is thoroughly cleaned before shipment. We also offer delivery options that do not require face-to-face interactions, with the courier leaving your package outside your door.
We are committed to ensuring an easy and safe experience for you. Our online site remains open for business, and we are continuing to operate as usual with all necessary precautions. Feel free to contact our Customer Service with any questions or concerns.
Stay healthy & take care of yourself and your loved ones.
The Lorajewel Team